Why our people are our priorityhttps://www.jpcbysamsic.uk/wp-content/uploads/2020/11/DSC_5705-1-scaled.jpg25601707JPC by SamsicJPC by Samsichttps://www.jpcbysamsic.uk/wp-content/uploads/2020/11/DSC_5705-1-scaled.jpg
Putting people before profits
Running a successful business requires keeping a lot of plates spinning, and managing an enormous number of moving parts. But for me, the top priority has always been the same. Our people-centred culture was modelled by my own father, who always treated everyone with respect and integrity.
From day one at JPC we knew that we wanted to do things differently. It’s never just been about profit. Of course, profit is important to sustain and grow a business but as a company if you are purely driven by profit and the bottom line then you will only ever attract likeminded people with similar values and that is not in keeping with our ethos. Neither is it how to go about creating a truly authentic company that can deliver world class service and stand out from a very generic and competitive market. To be different you need to be truly genuine and sincere.
For me personally, the greatest pleasure I derive from doing my job is watching people grow and realise their full potential. We have so many amazing people in JPC – from all over the world. Many with various backgrounds and qualifications, spanning from those with limited educations to professionals with degrees and doctorates. However, all possess an abundance of hidden skill sets and a passion for what they do. Recognising this as a leadership team is important, not utilising or investing in this wonderfully diverse pool of talent makes absolutely no logical or commercial sense at all.
Remember, JPC is a family business and our senior management team have helped to build it from the bottom up. That means that every one of us really knows what it takes to clean; to wake up early each day and push your body to the limit – day after day. It can be a very lonely and thankless job at times. This is why we put our people at the centre of everything and create an environment of opportunity, development and appreciation.
More than cleaners
We refuse to define ourselves as just “cleaners” – We are an intrinsic part of maintaining our client’s asset as well as creating an experience for the occupiers and their guests. We are ambassadors for our client’s brand, and we deliver an essential function; we are responsible for keeping premises safe and clean. This is more crucial now than ever before, and over the course of this year, we’ve begun to see a real appreciation for this vital work.
We value the efforts of our people because we have been on the same journey and share the same experience. People don’t necessarily leave school and plan to be a cleaner for the rest of their lives. People find themselves there for a number of economic and social reasons and once there it can be hard to make a change because circumstances take over.
Working for JPC is not necessarily just about having a cleaning job. Of course – it can be if that’s what you want from it. However, working for JPC also embodies so much more for those searching for it. It’s about having opportunities, developing a career, bettering yourself and your circumstances, building a better life for you and your family. It’s about being appreciated, recognised and rewarded for your hard graft and dedication.
It is all those things because this is what we have managed to do for ourselves and why we want to maintain a framework which allows and encourages other to take ownership, drive their own agenda, create opportunities and control their own destiny.
It’s about being part of something much bigger, it’s about being part of a family company that has grown from nothing and that looks after its own.