Multi-Award-Winning JPC Cleaning Win Again
JPC Cleaning has capped off another great year by winning the Brilliance in Customer Service title at the BOC Business Brilliance Awards. The award is directly related to the way the JPC Cleaning staff go about their duties employing the unique mind set and approach the business has towards customer service. The Business Brilliance Awards are held annually at a prestigious event and run by BOC, a global events and training group renowned worldwide for event organisation and corporate training programs. This year’s event was held at the Bentley Hotel London to celebrate the success of organisations.
JPC Cleaning Rise and Shine
JPC Cleaning developed over decades as a family business before being acquired earlier in 2016 by one of the UK’s leading professional services provider, Regent Samsic. The new relationship has served only to strengthen the business culture at the heart of the company. Maintaining the ‘family’ feel has been a key objective of Managing Director John Conry Jnr, “I’m absolutely thrilled that we won first place. It’s a direct reflection of our tireless work and consistency to deliver service excellence by all at JPC Cleaning.” John added, “We set the bar very high and it can be a challenge to main this on an ongoing basis. However, the team continue to do so for the benefit of our clients and this award is recognition for that effort and dedication.”
This was supported by the narrative given by BOC when announcing the award, “Customer service is very much at the forefront of their core values, which are branded as their S.H.I.N.E values (Support, Happen, Innovation, Needs, Exceed), and forms part of all 5 elements in which the company operates. Their focus is on the customer’s needs and they consistently deliver over and above to match them. Through understanding the clients’ needs and indeed the industry, they always look to improve and exceed their customer’s expectation”
The S.H.I.N.E values continue to underpin everything JPC Cleaning delivers for its client’s. Now with the strength of Regent Samsic behind the business, the future is bright for the organisation. In fact you could say it’s shining bright!